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Thoughtful deployment of artificial intelligence in HR can enhance Work experience, increasing engagement, collaboration, and productivity.
go through Ayaskant Sarangi
In recent years, the discussion surrounding artificial intelligence in talent management has been evolving. Companies have moved beyond the initial excitement about automation and are beginning to understand its true impact on people. Tools that automate repetitive tasks, such as scheduling and processing data entry, enable professionals to engage in more human-centric tasks, such as client relationship building and strategic planning.
A McKinsey The report found that automation can solve 40% of repetitive tasks, such as screening resumes, scheduling interviews and onboarding. It frees up valuable time for HR professionals to focus on talent development and workforce planning.
The real power of artificial intelligence is not in replacing humans, but in enabling them to build more human-centered work experiences. While automation simplifies tasks, it’s important to focus on how it enhances team collaboration and enhances human potential. study Confirm that human-machine collaboration enables teams to process information faster, enhance problem-solving capabilities and help make better decisions.
A Microsoft The report found that 74% of employees worldwide want personalized learning and development opportunities at work. Artificial intelligence cannot replicate the empathy and genuine connection that HR professionals bring. Instead, let AI handle the administrative burden, freeing up time to coach, coach, and build meaningful relationships.
Let’s consider the situation of a new employee who is excited, perhaps a little overwhelmed, starting his first day on the job. What if they had an AI assistant to guide them through the onboarding process and resolve issues on the fly, instead of navigating a complex onboarding process and dealing with unanswered questions? HR professionals can then focus on the human touch: providing personalized guidance, building rapport, and creating a welcoming environment. The synergy of human and technology expertise creates a smoother, more engaging onboarding journey, laying the foundation for a successful and fulfilling employee experience.
personalized learning
Artificial intelligence can create personalized learning paths tailored to each employee’s unique needs, based on their skills, interests and performance.Reported by Deloitte Discover that today’s workforce demands personalized learning and development experiences that reflect employees’ desire for opportunities that meet their unique needs and desires.
Artificial intelligence is not just about recruiting power; It’s about proactive talent development. By analyzing performance data, training records and even sentiment surveys, AI can predict potential roadblocks, such as skills gaps or burnout. It allows for early intervention, providing targeted support and training before issues escalate. Imagine the impact this has on employee engagement and retention.
Management must disclose to employees how artificial intelligence is used and emphasize its role as a supporting tool rather than a replacement for human judgment. They must explain its role in decision-making and emphasize that it is intended to support rather than replace human judgment.
Artificial intelligence can crunch numbers, but it cannot build trust or drive engagement. This is where upskilling comes in, especially in the face of changing priorities. Research It shows that from 2023 to 2027, analytical thinking will be the primary focus (10% of training programs), followed by creative thinking (8%). This shift emphasizes the need for human skills beyond data processing. Equipping employees with the skills to understand and leverage artificial intelligence is critical.
Personalized interactions, meaningful conversations and genuine empathy have always been at the core of an organization’s approach to HR. The future of work is always changing, marked by innovation and adaptation. With the three pillars of transparency, upskilling and people-centredness, workplaces can move beyond mere efficiency to promote engagement, empowerment and a truly people-centred culture.
Ayaskant Sarangi is Chief Human Resources Officer at Mphasis.
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