[ad_1]
This sponsored content is created in collaboration with Skift partners.
change take
— Global Hotel Alliance
In this video:
- How India has evolved to play an increasingly important role in the global tourism industry, driven by increased outbound and inbound travel and strong domestic tourism.
- A strategy to enhance the guest experience through personalization, cultural immersion and unique services such as rituals at The Leela Palace Hotels & Resorts.
- Why the GHA Discovery loyalty program provides a differentiated advantage, demonstrating a customer-first approach that meets the changing preferences of luxury travelers, including a focus on sustainability and authentic local experiences.
It is expected that by 2027, the Indian tourism market will become the fifth largest outbound tourism market in the world. India’s strategic initiatives, including promoting domestic tourism, improving infrastructure and leveraging digital advancements for travel planning and booking, will be critical to drive this growth.
In this video from Skift India Summit 2024, GHA CEO Chris Hartley and Leela Palaces Hotels and Resorts CEO Anuraag Bhatnagar chat with Skift President Carolyn Kremins about their strategic partnership and the huge potential market in the Indian travel industry. The conference highlighted the important role India plays in global tourism, with Chris Hartley sharing a memorable meeting with Leela founder Captain Krishnan Nair, who predicted India will dominate the travel and tourism industry.
Hartley and Bhatnagar also discuss current outbound, inbound and domestic travel trends, the success and expansion of GHA Discovery loyalty program in Indian hotels, the importance of personalized guest experience, and the role of GHA Discovery loyalty program in attracting and retaining customers. Uniquely positioned for luxury travelers. Bhatnagar highlighted the program’s simplicity and value, pointing to the seamless integration of luxury experiences that resonate with discerning travelers, such as Leela’s unique rituals and specialized amenities that embody the essence of Indian culture and hospitality. These initiatives underscore both partners’ commitment to increasing guest satisfaction and loyalty by delivering memorable and authentic experiences.
The discussion ended with optimism about the future of Indian tourism, with both leaders expressing enthusiasm for the country’s potential to have a significant impact on global tourism.
Content is created in partnership with Global Hotel Alliance and SkiftX, Skift’s branded content studio.
[ad_2]
Source link