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A river bed technology Research finds 90% of public sector leaders believe Invest in digital employee experience technology top priority in the next five years, and 80% intend to advance the adoption and implementation of DEX technology.
Riverbed public sector-focused survey results Global DEX Survey The company said Tuesday that 86% of leaders surveyed believe they need to deliver more advanced digital experiences as workforces welcome new generations of employees.
The report identifies cloud, artificial intelligence, automation and DEX management platforms as key technologies for the public sector.
Riverbed said 88% of respondents acknowledged the importance of unified observability in DEX delivery efforts, and 87% said organizations should increase investments in unified observability platforms that can provide actionable insights. , thereby improving the digital experience for customers and employees.
“Digital experiences are more important than ever in today’s government and public sector organizations and agencies,” said Jeff Waters, senior vice president of federal sales at Riverbed.
“However, as workforce dynamics change, Riverbed’s Global DEX Survey finds that delivering better digital experiences is becoming increasingly difficult for public sector leaders, with the vast majority facing at least one major barrier. Lucky What’s interesting is that these government organizations are investing in technology, including observability, artificial intelligence and automation, to address these challenges,” Waters added.
Research has found that public sector CIOs are expected to play a larger role in leadership teams. The report shows that 81% of respondents said they are aware of the increasing relevance of information technology within their organizations.
Riverbed commissioned Sapio Research to conduct a May 2023 survey of 1,800 IT and business decision-makers in 10 countries. The Global DEX Survey included responses from 320 public sector leaders.
Join the Potomac Officers Club 5th Annual Chief Information Officer Summit On April 17, learn more about the latest modernization strategies and how industry can help meet federal CIO priorities. Register here.
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