[ad_1]
As technology complexity continues to expand, government agencies need more than ever to invest in upskilling and motivating employees to use software-as-a-service (SaaS) products, Department of Veterans Affairs (VA) technology officials say. Adapt conference.
Kim Pugh, director of the Digital Transformation Center in VA’s Office of Information Technology, talked about VA’s efforts to build a talent pool suitable for the SaaS era.
“What I’m talking about is investing,” she explained. “If you don’t invest in building a good personal pipeline…really know your ATO [authority to operate] Handle and truly understand your privacy and PTA [privacy threshold analysis] If you can do that, then no matter how much you desire, there’s no point if you can’t achieve it.
“So to this day, we have invested heavily in our processes,” Pew continued. “We invest heavily in finding the right people who understand the process to support what we’re doing.”
One of the strategies Pew uses to maximize the potential of VA technicians is to provide incentives. “I always tell people to find the carrot – what sells,” she said, explaining an example of incentivizing IT staff to launch projects using assets “they don’t own.”
“We gave them a carrot…we said ‘Okay, what if we do it faster, safer, a little better and give you the credit for it,'” she explained.
“So we started this program at VA called Software Factory, and that’s exactly what we did,” Pew said. “We brought all of our IT peers together and showed them how to use SaaS components to accomplish a lot of what is being done today.”
[ad_2]
Source link