[ad_1]
CommScope has launched a new set of RUCKUS Networks solutions designed to improve operational efficiency, sustainability and brand loyalty in the hotel industry.
The latest suite integrates RUCKUS Networks’ renowned hotel Wi-Fi experience, using artificial intelligence-driven Wi-Fi 7 and IoT technology to deliver a premium and personalized guest experience across hotel brands and locations. It dramatically simplifies technology deployment through AI-driven cloud-based management and assurance, improving operational efficiency for owners, service providers, integrators and IT managers.
Clayton Melson, senior communications manager at Loews Hotel at Universal Orlando, commented: “We have deployed artificial intelligence-powered RUCKUS wired and Wi-Fi solutions throughout the hotel to provide every guest with a seamless connected experience. With RUCKUS AI, We’ve seen our AI-driven approach reduce mean time to identification (MTTI) by 80% and mean time to resolution (MTTR) by 70%, ensuring every guest is satisfied.
The suite incorporates features designed to meet the unique needs of the hospitality industry. For example, guests can be offered free premium Wi-Fi based on their loyalty level. The suite also ensures brand compliance, network health and a smooth guest experience with RUCKUS One™ Hospitality Edition. Additionally, it ensures industry-wide management of licenses to accommodate changes in property/ownership groups.
“Since implementing RUCKUS AI, we have seen a 90% reduction in customer complaints about Wi-Fi outages,” said Miguel Fonseca, IT Systems Manager at Royal Garden Hotel. “A back-of-the-envelope calculation shows that our cost of processing events has been reduced by 75%. RUCKUS AI truly enables us to deliver a royal experience,” Fonseca added.
Joseph Martin, Vice President of Product Management at Single Digits, also commented on the positive impact of the RUCKUS solution: “The RUCKUS AI platform, which is focused on the hospitality industry, provides us with detailed visibility, with the primary goal of ensuring that all managed hotels are delivering amazing results. Amazing guest experience while simplifying our operations.
High-performance solutions in this suite include RUCKUS One Hospitality Edition, which delivers personalized experiences based on guests’ portfolio preferences, thereby increasing brand loyalty. It also includes RUCKUS Wi-Fi 7 solutions, RUCKUS AI solutions that ensure strong service guarantees, RUCKUS Networks’ Hospitality Gateway, and RUCKUS IoT suite.
“The RUCKUS suite of hotel solutions is designed to address two of the hotel industry’s biggest needs: increasing brand loyalty and operating efficiency,” said Bart Giordano, senior vice president and president of Networking, Smart Cellular and Security Solutions at CommScope. “We’re leveraging artificial intelligence , Wi-Fi 7, and our proven cloud-native network management and assurance solutions, it’s easier than ever to deliver amazing guest experiences; extend experiences across services, brands, and locations, and create new ones across entire industries. Efficiency; the entire value delivery chain.
[ad_2]
Source link